1. The personal information we collect:

We collect information such as names, phone numbers, and message content when you opt into our services.

2. How we use the collected information:

We use your information to send text and voice messages, manage your account, and improve our services. This includes personalizing your experience and providing customer support.

3. How we share the information:

Your information will not be shared with third parties/affiliates for marketing/promotional purposes. Regardless of the above, text messaging originator opt-in data and consent information will not be shared with any third parties.

4. How to opt-out of further communications:

If you wish to be removed from receiving future communications, you can opt-out by texting STOP, QUIT, END, REVOKE, OPT-OUT, CANCEL, or UNSUBSCRIBE.

SMS / Text Message Program (Appointment Reminders):

HaloPrime operates an SMS text message program to send transactional appointment reminders to customers who have scheduled a DISH or Starlink installation. These messages include the appointment window, the assigned technician's first name and direct cell number, and the HaloPrime office phone number.

You consent to receive these text messages by providing your mobile number when you schedule an installation with HaloPrime, either by phone with a HaloPrime representative or through DISH's installation scheduling process. Message frequency is recurring and tied to your scheduled appointments. Message and data rates may apply.

You may opt out at any time by replying STOP. Reply HELP for assistance, or call our office at 801-226-3737. HaloPrime does not sell, rent, or share your mobile phone number or your SMS consent with any third parties or affiliates for their own marketing purposes. Mobile opt-in data is never shared with third parties. See our SMS Terms & Conditions for full program details.